The health and safety of our community and staff is a priority for the City of New Ulm and New Ulm Public Utilities Commission (NUPUC).  As a precaution, the City is taking several actions aimed at slowing the spread of COVID-19.

Closure of City and NUPUC Offices & Facilities 

To promote social distancing and reduce the frequency of large gatherings, the following city offices and facilities are closed to the public until April 5thWe will tentatively open to the public on April 6th, but because this is evolving, we will evaluate this on an ongoing basis.

City staff will continue to work in all facilities to provide services.  You are encouraged to connect with city staff by phone or by email. Please visit our website at www.newulmmn.gov for any updates.   

The following facilities have closed effective 11:00 a.m. on March 16th:  

  • Recreation Center – 122 S Garden Street, is closed to the public.  Please call 507-359-8344 for questions related to the Recreation, Civic or Community Center.  
  • Civic Center, 1212 N Franklin Street, is closed to the public.  Please call 507-359-8344 for questions related to the Recreation, Civic or Community Center.  
  • New Ulm Community Center, 600 N German, is closed to the public.  Please call 507-359-8344 for questions related to the Recreation, Civic or Community Center.  
    • Going forward, LSS will be preparing meals for shut-ins, but there will be NO congregate meals.  Please call 359-2243 to reserve and pick up a meal.  
  • New Ulm Public Library, 17 N Broadway, is closed to the public.  Please call 507-359-8331 with any questions.   

The following facilities will close effective 8:00 a.m. on March 19th:  

  • City Hall –100 N Broadway, is closed to the public. 

 

    • Administration & Human Resources – 507-359-8233
    • Finance/Utility Billing & Data Requests – 507-359-8259
    • Engineering – 507-359-8380
    • Building Safety & Planning/Zoning – 507-359-8245
    • Housing – 507-359-8227
    • NUCAT – 507-359-8290
    • IT – 507-233-2120

 

  • Public Works Building –2020 N Broadway, is closed to the public.  Please call 507-359-8296 with any questions.  
  • Fire Department Engine House No. 1 (Main)– 526 8th North Street, is closed to the public.  Please call 507-359-8225 with any questions.  
  • Fire Department Engine House No. 3 (Goosetown) – 18 South Valley, is closed to the public.  Please call 507-359-8225 with any questions.  
  • Public Utilities Building – 310 1st North Street, is closed to the public.  Please call 507-233-2110 with any questions.  
  • Water Plant – 306 N German Street, is closed to the public.  Please call 507-359-8279 with any questions.  
  • Wastewater Plant – 3 Tower Road, is closed to the public.  Please call 507-359-8360 with any questions.  
  • Material Distribution Center – 2010 N Broadway, is closed to the public.  Please call 507-233-2134 with any questions.  

***The Airport will remain open***

 

Utility billing, Disconnections, and Utility Payments 

 

While City Hall is closed utility customers will need to use one of the payment methods listed.  Several options make it easy to pay utility bills:

 

Other options include: 

 

  • Autopay
  • Dropbox located in the parking lot behind City Hall on the median across from the ATM machine behind Citizens Bank, 
  • or by U.S. postal mail:

City of New Ulm
Attention: Utilities
100 North Broadway
New Ulm, MN  56073

Due to the possible financial hardships created by COVID-19 and efforts to maintain community health the City of New Ulm and New Ulm Public Utilities have made the following changes and suggestions.  These items will be reevaluated as the situation changes.  

  • Utility bills will continue to be processed and due as normally scheduled.  
  • Commercial or residential customers of the New Ulm Public Utilities will not be disconnected or penalized for nonpayment through April 30, 2020.
  • Partial payments will be accepted using any of our approved payment methods.
  • After April 30, 2020 normal shut off procedures will be reinstated.  Arrangements can be made with New Ulm Public Utilities to pay balances in full according to our regulations.

Parks and facilities

Memberships will be extended for the number of days that we are closed.  Facility reservations have all been cancelled and refunds will be processed through April 5th.  Rentals scheduled beyond that point will be dealt with as updates become available.  

Building permit and zoning applications

Building permit applications, zoning permit applications may be submitted via email to [email protected] or by U.S. postal mail: 

 

City of New Ulm

Attention:  Building Department

100 North Broadway 

New Ulm, MN  56073

 

Outside inspections will continue to be conducted.  Interior inspections will be on a case by case basis.  Please call Missy at 507-359-8245 with questions. Mechanical inspections including HVAC and water heaters will be suspended until April 6th.  

Payments may be submitted by U.S. postal mail to the above address or via the dropbox located in the parking lot behind City Hall on the median across from the ATM machine behind Citizens Bank (in envelope marked Building Department).  Permits will be processed when payment is received.               

 

 

Public housing information for existing tenants & section 8 participants 

The Housing Department is located within the city hall building and works in conjunction with the New Ulm Economic Development Authority to provide affordable housing to individuals and families within our community.

Housing briefings and tenant re-certifications will be done over the phone.  Staff will still be available by phone.  

 

Information or rental payments may be submitted by U.S. postal mail to the attention of the 

 

Housing Office:

City of New Ulm
100 North Broadway

New Ulm, MN  56073

 

Rental payments or information can also be submitted in the Broadway Haus office door or the dropbox located in the parking lot behind City Hall on the median across from the ATM machine behind Citizens Bank (in envelope marked Housing Office).  

 

Call 507-359-8227 with any questions.

Flushing Paper Towels, Flushable Wipes, Baby Wipes, Napkins or Other Alternatives

With the scarcity of toilet paper on some store shelves, we urge residents not to flush paper towels, flushable wipes, baby wipes, napkins other alternatives.

Flushing these products can block home plumbing as well as city sewer lines, depending on how far they are able to travel before starting to clog. 

Helpful information and resources

Statewide coronavirus hotline

 

The Minnesota Department of Health has established a coronavirus hotline that is staffed from 7 a.m. to 7 p.m. Call 1-651-201-3920.